Humanize is an innovative and data-conscious company transforming the cybersecurity landscape across various industries. With our cyber-AI technology, we empower decision-makers to get a comprehensive view of their company’s cyber condition and be one step ahead of adversaries that target them to compromise.
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar and experienced with any of the help desk software and processes. As a Customer Support Specialist, you must be able to put yourself in the customers' shoes and remain helpful, patient, positive, and cheerful. If you love helping people and are customer-centric, we want to meet you!
Note: The job may require night shifts
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Interested and qualified candidates are welcome to send their CVs to the email address [email protected] mentioning “Customer Support Specialist” in the subject line.
Please kindly note that only shortlisted candidates will be contacted for the interview.
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